Terms of Service

1) Who We Are & Acceptance

These Terms of Service (“Terms”) govern your access to and use of Past Life Mirror (the “Service”). By accessing or using the Service, you agree to these Terms. If you do not agree, do not use the Service.

2) Eligibility

• You must be at least 13 years old to use the Service.
• If you are 13-17, you represent you have consent from a parent or legal guardian.
• You may use the Service only in compliance with applicable laws.

3) Accounts

• When you create an account, you must provide accurate information and keep it updated.
• You are responsible for maintaining the confidentiality of your login credentials and for all activity under your account. Notify us immediately of unauthorized use.

4) Purchases, Credits & Refunds

• The Service may allow you to purchase “Credits” (e.g., EXPLORER, MYSTIC, ASCENDANT packs) that can be redeemed for readings or features. Credits are a limited, non-transferable, revocable right to access features and have no monetary value outside the Service.
• Payments are processed by third-party providers (e.g., Dime/Stripe). We do not store full card numbers.
• All sales are final except where a refund is required by law. If you believe there is an error, contact us at support@pastlifemirror.com.
• We may change pricing or credit functionality prospectively at any time. Promotional credits may expire or be withdrawn.
• We may suspend or revoke credits obtained fraudulently or in violation of these Terms.

5) License & User Content

• We grant you a limited, non-exclusive, non-transferable, revocable license to access and use the Service for personal, non-commercial purposes, subject to these Terms.
• You retain rights to prompts, inputs, and any content you submit (“User Content”) and to the outputs you receive, subject to third-party rights and applicable law.
• You grant us a worldwide, non-exclusive, royalty-free license to host, process, display, and otherwise use your User Content and outputs as necessary to provide, maintain, protect, and improve the Service, and to comply with law. We may use aggregated or de-identified data for analytics and quality/safety purposes. To request opt-out of improvement use, contact support@pastlifemirror.com.
• You are responsible for User Content and represent that you have all necessary rights to submit it and to grant the above license.

6) Acceptable Use

You agree not to misuse the Service. Prohibited activities include:

• Illegal activity or infringement of others’ rights;
• Uploading sensitive personal data of others without consent (e.g., government IDs, health or financial data);
• Attempting to reverse engineer, scrape, or circumvent technical protections or usage limits;
• Interfering with or disrupting the Service or its infrastructure;
• Using outputs to deceive, defraud, or cause harm, or to claim they constitute professional advice.

7) AI & Entertainment Disclaimer

• The Service uses generative AI. Outputs may be inaccurate, incomplete, or inappropriate for your circumstances.
• The Service is for entertainment purposes only and does not provide medical, legal, financial, or other professional advice. Do not rely on outputs for decisions with real-world consequences.

8) Privacy

Our Privacy Policy explains how we collect and use information. By using the Service, you consent to our data practices.

9) Third-Party Services

The Service may integrate or link to third-party services (e.g., payment processors, AI model providers). We are not responsible for third-party content, terms, or policies.

10) Warranty Disclaimer

THE SERVICE AND ALL CONTENT/OUTPUTS ARE PROVIDED “AS IS” AND “AS AVAILABLE” WITHOUT WARRANTIES OF ANY KIND, EXPRESS OR IMPLIED, INCLUDING IMPLIED WARRANTIES OF MERCHANTABILITY, FITNESS FOR A PARTICULAR PURPOSE, AND NON-INFRINGEMENT. WE DO NOT WARRANT THAT THE SERVICE WILL BE UNINTERRUPTED OR ERROR-FREE.

11) Limitation of Liability

TO THE MAXIMUM EXTENT PERMITTED BY LAW, IN NO EVENT WILL WE BE LIABLE FOR ANY INDIRECT, INCIDENTAL, SPECIAL, CONSEQUENTIAL, OR EXEMPLARY DAMAGES, OR FOR ANY LOSS OF PROFITS, REVENUE, DATA, OR GOODWILL, ARISING OUT OF OR RELATED TO YOUR USE OF THE SERVICE, WHETHER BASED IN CONTRACT, TORT, STRICT LIABILITY, OR OTHERWISE, EVEN IF ADVISED OF THE POSSIBILITY OF SUCH DAMAGES. OUR AGGREGATE LIABILITY FOR ALL CLAIMS RELATING TO THE SERVICE WILL NOT EXCEED THE GREATER OF (A) THE AMOUNTS YOU PAID TO US FOR THE SERVICE IN THE 12 MONTHS BEFORE THE EVENT GIVING RISE TO LIABILITY OR (B) USD $100.

12) Arbitration & Class Action Waiver

You and we agree to resolve any dispute, claim, or controversy arising out of or relating to these Terms or the Service through final and binding arbitration on an individual basis, under the Consumer Arbitration Rules of the American Arbitration Association (“AAA”). Arbitration will take place in the U.S. county where you reside, or another mutually agreed location, and may be conducted by videoconference to the extent permitted. Either party may bring an individual action in small-claims court instead.

CLASS ACTIONS AND CLASS ARBITRATIONS ARE NOT PERMITTED. YOU MAY ONLY BRING CLAIMS IN YOUR INDIVIDUAL CAPACITY.

Opt-out: You may opt out of arbitration by sending written notice to support@pastlifemirror.com within 30 days of first accepting these Terms. If you opt out, or if this section is found unenforceable, disputes will be resolved in the courts specified under Governing Law below.

13) Termination

We may suspend or terminate your access to the Service at any time if we reasonably believe you have violated these Terms or if needed to protect the Service or other users. You may stop using the Service at any time. Sections that by their nature should survive (e.g., payments owed, IP, disclaimers, limitations, arbitration) will survive termination.

14) Changes to the Service or Terms

We may modify or discontinue the Service (in whole or part) at any time. We may update these Terms from time to time. If changes are material, we will provide reasonable notice (e.g., in-app notice or email). Your continued use after changes become effective constitutes acceptance of the updated Terms.

15) Governing Law

These Terms are governed by the laws of the State of Delaware, U.S.A., without regard to its conflict-of-laws principles, except that the Arbitration section above is governed by the Federal Arbitration Act. Subject to the Arbitration section, the exclusive venue for disputes will be the state or federal courts located in Delaware.

16) Contact

Questions about these Terms? Email support@pastlifemirror.com or visit our Contact page.